FAQ
Frequently Asked Questions
Shipping, Returns, & Warranty
Do you ship overseas?
Unfortunately, we do not ship overseas. Currently, our shipping is limited to U.S. and Canada.
How long will it take to get my orders?
It depends on where you are and what you've ordered. Orders are processed immediately, and if the item you've ordered is in our immediate stock then it will be shipped right away. However, if the item you've ordered needs to be special ordered, then the shipment will have a 2-4 day delivery lead time. Delivery details will be provided in your confirmation email.
Do you accept returns?
Yes, we do accept returns. You can contact us through out Return Policy page to open a return request. We will be happy to assist you.
Note: We do not accept returns for any propellers that have been used/installed.
Do the propellers have a warranty?
Write content to answer to common questions your customers may have about your products, shipping policies..
Do you offer expedited shipping?
Write content to answer to common questions your customers may have about your products, shipping policies..
Propeller Knowledge
Use this text to share information about your product or shipping policies.
How do I know which pitch I need?
Which pitch propeller you select will control the RPMs your motor runs. You need to select a pitch that will allow you to run within the recommended operating range for your motor (see owners manual).
As you increase the pitch of your propeller, your maximum RPMs will decrease. And as you decrease the pitch of your propeller, your maximum RPMs will increase.
For example, if your current propeller is a 19 pitch, and your motor has a recommended operating range of 5,000 - 5,800 RPMs at wide open throttle. But your current maximum operating RPMs is low, at just 5,000 RPMs. You may want to consider lowering the pitch of your propeller to a 17 pitch to increase your RPMs.
A change from 19 pitch to a 17 pitch would increase your RPMs roughly 300-400 RPMs (varies by application). This would set your maximum RPMs to roughly 5,400 and you'd be running well within the recommended range.
Blog: We have written a blog entry that further explains, in greater detail, how to select the pitch that you need. We suggest you take a minute to read that article, or call us for guidance.
Can you recommend a propeller to me?
Yes, we can assist you with selecting the correct propeller! In order to provide you with an accurate recommendation please provide us with the most information possible. We will need to know details such as the following;
- Year, Make, Model of your motor
- Year, Make Model of your boat
- Your current propeller pitch
- Your current top end speed and maximum RPMs when running wide open throttle.
What if I order the wrong prop?
If the propeller has not been installed, you are welcome to open a return request to send the item back for a refund.
Unfortunately, if the propeller has been installed, we can not accept it in return. All of the propellers that we sell are brand new, and that is how we advertise them. We can't justify allowing a customer to test a propeller, return it to us, and then re-sell that propeller as new again to another customer.
- Craigslist, eBay, Facebook Marketplace and online forums are excellent resources if you have a used item you do not want that can no longer be returned.
Shopping & Account
Use this text to share information about your product or shipping policies.
How do I reset my password?
You can request a new password, by clicking here and selecting “I Forgot My Password” where you will be prompted to enter your email. You will receive an email with a link to reset your password.
Do you save my bank details?
Absolutely not! We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.
Testimonials
Adam J.
Thank you for helping me find the correct prop!
I was able to message my boat and motor details and got a quick response. They helped point me in the right direction with a couple of recommendations.
Theodore R.
The new prop makes it feel like I got a whole new boat
I was able to call and talk with Matt and he was very helpful. I had no idea my RPMs weren't correct. I was able to lower the pitch of my prop and gain a lot more performance. It's much easier to pull the grandkids skiing now.
Ashley S.
Great customer service
I didn't have a clue what I need to get so it was nice to be able to call and talk to a human. I got the prop quickly and it works perfect. Thank you.
Sloan V.
Great price and fast shipping
I needed to get a prop in time for Memorial weekend. It was quick and easy to order, the prop arrived just a couple of days later.
It was a bit of a struggle to install the propeller. But I was able to call and they talked me through the process.
Lucas R.
Very knowledgeable, thank you for the help!
I needed a new set of props for my catamaran. It was great to be able to call and get advice from someone who knew what they were talking about. Thank you.
Contact Us
Do you have any question?
Do you have questions about prop fitment, pitch selection, or availability?
Please shoot us a line for any reason and we will be happy to do our best to meet your needs or help you get the most from our site. You can contact us either by our online form on this page or via phone, email, or chat.
Important Note: The more information you can provide us with, the more accurate/reliable any propeller suggestions we make will be.